FAQ’s

No referral needed! You can book directly with any of our practitioners — whether you need physiotherapy, chiropractic, massage, osteopathy or acupuncture. If you’re not sure who to see, our team can guide you.

Great question, they all work hands-on but have slightly different approaches:
Chiropractors focus on spinal health, neurology and biomechanics.
Osteopaths look at whole-body movement patterns and structural balance.
Physiotherapists help you recover from injury, surgery or dysfunction through targeted rehab and exercise.
At Queenstown Health, our team works together so you can get the best of all worlds.

It depends on what you’re dealing with — but you don’t need to figure it out alone. Just tell us your symptoms or goals when booking, and we’ll help match you with the most appropriate practitioner (or team of practitioners).

Acupuncture is used to support everything from musculoskeletal pain and sports recovery to hormonal imbalance, stress, sleep and digestion. It’s often combined with other therapies for even better results.

Yes — and that’s what makes us different. Our chiropractors, physios, massage therapists, acupuncturists and osteopaths collaborate as a team. That means you get care that’s connected, not siloed.

Comfortable, loose-fitting clothing is best. If you’re coming for physio, osteo or chiropractic treatment, shorts and a singlet are ideal. We also have gowns or towels available if needed.

Absolutely — and we often recommend it. You might work with a physio on strength and mobility, while seeing a chiropractor for spinal function and massage for muscle tension. It’s all part of our integrated approach.

Yes — several of our services, including physiotherapy, chiropractic and acupuncture, are ACC-registered. We can help you with the paperwork if your injury qualifies.

It varies slightly by service, but most first appointments are 45–60 minutes, and follow-ups are 20–40 minutes. Your practitioner will let you know what’s appropriate.

Yes — we offer paediatric chiropractic, physio and osteopathy for children of all ages. From developmental delays to postural issues and sports injuries, we tailor care to suit young bodies.

We offer pregnancy-safe chiropractic, physiotherapy, massage and acupuncture. Whether you’re dealing with pelvic discomfort or preparing for birth, we’re here to support you.

We have clinics in Queenstown and Cromwell, both with easy access and parking available. See our contact page for details.