About Us

About US

The clinic was established in 1983. It was taken over in 1993 by Neki Patel
and it has been established at its current location since 2001.

The clinic is very patient-orientated with the emphasis being on your best
possible care.

The integration of Chiropractic, Physiotherapy, Massage, Medicine, and
a huge base of specialized referral sources is always used to aid
our patients in the best way possible, and not only for treatment but for
advice and QUICK referral.

The health team of the future will be one where all members of it take the trouble to understand, appreciate and, above all, respect each other’s special area of expertise. Each member will understand and appreciate his/her own limitations. There is no room for professional jealousy or arrogance, although we would hope that there would be room for professional pride in the overall standards of the team. Each member will be prepared to pool his/her expertise with that of the others for the benefit of the patient who is, after all, the main reason for the health team’s existence.

Dr. Neki Patel


Trained at the Anglo-European College of Chiropractic. Neki is one of only five chiropractors in New Zealand with ICCSP internationally certified chiropractic sports practitioner. Neki has worked with building a well rounded family orientated clinic. Neki uses chiropractic techniques not only to fix backs, but also to help improve patient’s range of movement and their levels of comfort with all joint and soft tissue injuries. He has worked on various high profile rugby players, worked with the Australasian PGA since 1998. He was the chiropractor for the New Zealand Commonwealth Games team to Manchester. He has treated various international ski teams and ice hockey teams. His main aim is the integration of treatment for the patient’s best possible benefit.

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Dr Robert Moore – Chiropractor

Dr Robert Moore grew up in country Victoria Australia. Growing up on the farm Dr Moore was a knock about kid who regularly visited the Chiropractor to keep healthy. After finishing high school, it was a natural progression to study Chiropractic and learn the profession that helped him greatly while he was growing up.

He studied at RMIT in Melbourne and graduated in 2009. Dr Moore worked in private practice in Melbourne after graduating and moved to Queenstown in 2013.  Dr Moore is an internationally certified chiropractic sports practitioner and has worked with professional skiers, gymnasts, AFL players, weightlifters and many other sporting professions. He is currently the team chiropractor for the New Zealand Men’s Alpine Ski team and the Under-20 Ice Blacks.

Dr Moore believes that Chiropractic care is vital to any one’s health & wellbeing and is excited to help the people of Queenstown. He has built a wholistic family practice treating people of all ages. Dr Moore’s other passion is skiing, during winter when he is not looking after families in the clinic you be sure to find him on the snow.

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Dr. Christine ( Kikki ) Iveland – Chiropractor

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Dr. Christine Iveland is chiropractic graduate at Murdoch university in Perth, Western Australia. Over the past 3 years Dr. Iveland has worked in many different sporting environments, including AFL, Rugby, touch Rugby and dance. Having this variety has enabled Dr. Iveland to experience many different types of injuries common to each sport. Having this interest in sport has led Dr. Iveland to study to become a personal trainer. She believes this will give her the power to not only aid you through your injury, but also through rehabilitation and beyond.

Dr. Iveland will use a combination of chiropractic techniques, soft tissue treatment, dry needling and exercise/rehab to help you become pain free and optimise performance. Whilst at the clinic Dr. Iveland will complete her ICCSP to become a internationally certified chiropractic sports practitioner.

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Dr Lee Round – Chiropractor

Dr Lee Round graduated from Royal Melbourne Institute of Technology in 2006. Since then she has continued to develop her chiropractic education and in 2012 she completed her International Chiropractic Sports Science Diploma and Dry needling courses and in 2014 completed certification in Applied Kinesiology. She has recently done courses in Active Release Technique and is continuing her studies in paediatric chiropractic.
By having chiropractic care form a young age, Lee understands the importance of chiropractic care in childhood development and helping children reach their full potential. Before coming to New Zealand, Lee owned 2 family practices in country Victoria Australia, where she treated patients of all ages. She enjoys being involved in the local community working with sports clubs and other community groups and is looking forward to being part of the team at Queenstown Health.
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Natalie Murphy – Physiotherapist

Natalie came to New Zealand from the UK in January 2012. From her sporting background and interest in injuries, physiotherapy seemed a natural progression as a career.
She graduated at Brunel University, West London with a Bachelor of Science (Hons) in Physiotherapy. Natalie is currently working towards completing a masters postgraduate degree in Manipulative Therapy. Upon graduating her physiotherapy career evolved in private practice and sports injury clinics, treating a varied caseload. This experience allowed her to specialise in musculoskeletal injuries, sports injuries, post-operative orthopaedic rehabilitation, acute triage management, womens’ health, PRP and latest developments of Stem Cell Therapy and Regenerative Medicine.

Natalie specialises in a variety of hands on manual techniques including, McKenzie, Mulligan, neuro dynamic techniques, Dry needling, trigger point myofascial tissue techniques, Sports massage, Spinal mobilisation and concussion management. Natalie has also completed matwork Pilates with the Australian physiotherapy and Pilates institute (APPI), incorporating this into her musculoskeletal rehabilitation.

Natalie is lead Physiotherapist and medical co-ordinator for the New Zealand Ice Blacks (New Zealand International Ice Hockey League- NZIHL), ensuring the athletes were at optimal performance for the world championships in Jaca Spain 2014. She will be continuing this in preparation for the 2015 World championships in South Africa. Alongside New Zealand’s international team, she is also the physiotherapist for the Southern Stampede Ice-hockey team based in Queenstown.

Natalie has unique experience of working within various sporting capacities from league to international rugby, football & Ice-hockey teams in New Zealand, Melbourne and the UK. Experiences include working with elite teams including All blacks 2012-14 during their test matches in Dunedin, Irish Rugby Squad, Wallabies and Bronco’s rugby teams. Natalie also lead the team for the rugby 7’s tournament in Queenstown 2011.

After travelling both Australia & New Zealand she fell in love with the outdoors lifestyle of New Zealand and is interested in all sports including adrenaline sports and her passion for running and surfing.

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Scott Wills – Physiotherapist

Scott graduated in 2008 from AUT with a Bachelor’s degree in Physiotherapy. Since graduating Scott has worked at musculoskeletal clinics in both Auckland and Dargaville, specialising in manual therapy and exercise rehabilitation, and has been involved with a number of Auckland and Northland provincial rugby and league teams. At the start of 2013 Scott went to Sierra Leone in West Africa for 6 months to work in an elite football academy where he also became physiotherapist for the men’s national football team for the World Cup qualifiers.
Scott has a keen interest in sports, particularly in rugby and cricket, and would like to continue his involvement with these sports to the highest level.

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Hilary Pearson – Physiotherapist

As a snow-chaser for most of her life, Hilary started out her career working throughout Europe, NZ and Canada as a Ski Technician.
Here was where she first became interested in physiotherapy and the mechanics of the human body, as she used biomechanics to customise ski boots to fit each individual client.
In 2009, Hilary returned to her hometown Brighton, to study at the University of Brighton where she gained a BSc (Hons) Physiotherapy degree.
Since qualifying, Hilary worked as a rotational Physiotherapist for the NHS and after finding her passion for MSK physio with a sports focus, became the lead physiotherapist at local rugby club, Hove RFC.
She worked closely with both the men and women’s teams, was involved in pitch-side management, rehab post injury and on-going strength and conditioning programmes. Hilary has completed a number of additional qualifications to enhance her practice, including experience with hydrotherapy.
Having lived in Queenstown previously, Hilary is excited to make her return and in her spare time, can be found sliding down a mountain, braving a swim in the Wakatipu or discovering the amazing trails and tracks of Aotearoa.

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Ally Coulter – Physiotherapist

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Ally has recently relocated from Northern Ireland to New Zealand, having spent several years in Newcastle Upon Tyne, working as a physiotherapist.

Her love and involvement in competitive sport has fuelled her interest and intrigue in the function of the human body and in aspects of recovery from sport-related injuries.

Ally graduated from Northumbria University with a BSC Honours Degree in Physiotherapy.  She gained two years’ experience in National Health Service hospitals where she rotated around the different departments acquiring essential skills and developing her interest in musculoskeletal injuries.  Following this she worked across a variety of medical centres, assessing, diagnosing and treating patients with musculoskeletal and sport related injuries.  Techniques used included exercise therapy, deep tissue massage and trigger point release, core exercises, mobilisations of the spine and peripheral joints, electrotherapy, acupuncture and advice on promoting a healthy lifestyle.

She has additional qualifications and experience in Acupuncture and Clinical Sports Massage and Ally set up her own practice in a sports centre, using all of these skills to provide advice and treatment for patrons.

She was the lead physiotherapist for both rugby and American football teams and gained valuable experience working with Gareth Robinson, Head Physiotherapist for the Ulster rugby team.  Such work has involved administering first aid, providing programs for injury prevention, providing hands on manual techniques and developing effective rehabilitation plans to promote a speedy return to play.

Ally has a keen interest in the area of strength and conditioning and is extending her understanding of this through her involvement in Crossfit.  She is a keen runner and enjoys playing field hockey, netball and tennis.  As a sports woman she understands the importance of maintaining a high level of fitness and is keen to promote this understanding in others.

She is excited to explore the lifestyle New Zealand has to offer.

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Michael Costello – Physiotherapist

Michael, originally from Ireland, graduated with a Bsc (Hons) Physiotherapy degree from University of Limerick in 2013. Michael began his career working in a large private clinic in Ireland and also worked with several sports teams including professional football and cycling teams.

Michael then followed his love of the outdoors and travel and decided to move to New Zealand where  he worked in a private clinic in Auckland along with being physio for 2 Auckland rugby teams. Michael has since specialised in the musculoskeletal physiotherapy sector and completed a post graduate diploma in Orthopaedic Manual Therapy from AUT Univeristy, Auckland.

Michael utilises his sporting background to apply a multifactorial approach to treatment, combining manual therapy, dry needling, biomechamical assessment, exercise rehab and gym based exercise programs to achieve optimum results for his clients.

When not at the treatment table, you’re most likely to find Michael out hiking, biking or boarding around beautiful central Otago.

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Michael Costello – Physiotherapist

Michael, originally from Ireland, graduated with a Bsc (Hons) Physiotherapy degree from University of Limerick in 2013. Michael began his career working in a large private clinic in Ireland and also worked with several sports teams including professional football and cycling teams.

Michael then followed his love of the outdoors and travel and decided to move to New Zealand where  he worked in a private clinic in Auckland along with being physio for 2 Auckland rugby teams. Michael has since specialised in the musculoskeletal physiotherapy sector and completed a post graduate diploma in Orthopaedic Manual Therapy from AUT Univeristy, Auckland.

Michael utilises his sporting background to apply a multifactorial approach to treatment, combining manual therapy, dry needling, biomechamical assessment, exercise rehab and gym based exercise programs to achieve optimum results for his clients.

When not at the treatment table, you’re most likely to find Michael out hiking, biking or boarding around beautiful central Otago.

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Paige Shipstone – Massage Therapist

Paige graduated from the University of Northampton in 2014 with a Bachelor of Science (Hons) degree in Sports Therapy. For two years, Paige previously studied sport and exercise sciences with a national diploma at Loughborough University. Following studies, Paige has worked as a sports massage therapist with professional football teams in the UK including Notts County FC and Mansfield Town FC, also doing local work with Pro Active Physio in Queenstown. Paige is keen to expand her skill set and knowledge base in manual therapy with various techniques and methods of treatment. She has a strong passion for sports massage and improving performance. Paige has travelled New Zealand and in her free time enjoys horse riding, water sports and snow sports.

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Yuki Sueyoshi – Acupuncturist

I am from Japan and trained at a vocational collage in Japan for five years to become an acupuncturist. After this I worked as an Acupuncturist, Moxibutionist and massage therapist as well as vocational college teacher for four years.

My acupuncture is a combination of Japanese and Chinese style – very gentle safe needling. You will feel indigenous sensation to needling when aimed at muscles or trigger points, acupressure points and bone.
If required, I can also use an electrical machine for muscle stress relief and I also use Meridian points for stability of autonomic nerves.

Acupuncture can help to keep you in good health.

In my spare time, I love Yoga and walking, drawing, painting, gardening. I am excited to be living in New Zealand amongst this amazing nature.

Acupuncture treats the following conditions:
・Injuries to the neck, back and joints.
・Women’s health
・Symptoms of the nose, eyes, ears, mouth
・Chronic diseases
And many more. Acupuncture is one of the most appropriate form of treatments to maintain good physical health.

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Hayato Uenishi – Acupuncturist

Hayato has worked for some sports teams in Japan as a member of the medical staff, since graduating. These included professional rugby teams and American football teams, college and high school sports. His treatment style is combined with various strategies based on Oriental and Western medicine using gentle touch and gentle needling. He especially focuses on the structure of the fascia – sometimes it is possible to decrease pain without touching the affected area. Because the fascia is linked to the whole body, even to the organs – using acupuncture can improve internal problems. Total body conditioning is provided for you. Hayato uses his treatment protocols to treat a wide variety of injuries and conditions.

Hayato is looking forward to working with the teams at Queenstown, Cromwell and Alexandra Health.

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Barbara Carroll – Office Manager

I joined Cromwell Health in September 2013 as office manager and love the interaction with people from the local community who attend the clinic. It is a pleasure to work with a fun team of professional dedicated clinicians. I was raised in Wanaka and after several years in Auckland, where I worked as a travel consultant with a busy corporate client base, I returned to Central Otago in 2001. I worked for Allied Press in Alexandra for 12 years, working in all aspects of the newspaper industry. I have 3 children who have all left home now, plus my first grandchild has arrived. Outside of work my partner and I are kept busy maintaining our lifestyle block in Galloway and enjoy spending time exploring Central Otago and all that is on our doorstep.

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Brigitte Tait – Receptionist

Brigitte arrived in Cromwell in 2010 and joined the clinic in 2013 as part time receptionist. When she is not at work she is kept busy with her two young girls and making the most of the exceptional lifestyle Cromwell offers! Prior to moving to Cromwell, Brigitte spent many years in Queenstown, Dunedin and a stint in the UK. Her previous working career was in the tourism industry where she got to experience fabulous opportunities selling and promoting some of New Zealand’s tourism gems, including Queenstown, Cadbury World and Cardrona Ski Resort. Brigitte loves working alongside the many professional clinicians here at Cromwell Health and meeting (and often chatting) with the great local community that come in for treatment.

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Marlene Polson – Receptionist

 

I work as a part time/casual receptionist with Cromwell Health. I enjoy meeting and interacting with the locals who attend the clinic. I am semi-retired, my husband and I have recently moved from Arrowtown to Cromwell and love having the time to spend with family and friends. My interests include gardening, walking, reading, travel and attending the local theatre productions, events, markets etc held in Cromwell and Central Otago.

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Emma Cameron – Receptionist

 

I joined Cromwell Health in 2016 as a part time receptionist and it’s great to be able to work in a busy clinic with such a great team of professional clinicians and I enjoy meeting, greeting and helping all sorts of different people who attend the clinic. I am originally from the UK, where my career background was in the animal health and veterinary industry. After lots of travelling I moved to New Zealand in 2007 and decided to settle in the beautiful South Island. When I’m not at work I am kept busy with my two young daughters and I love the wonderful outdoor lifestyle of Central Otago. I enjoy walking, cycling, horse riding and camping. I also like all things crafty and creative and I get involved in many of the fantastic local community arts projects here in Cromwell.

 

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